Quiq2018-07-20T04:01:03+00:00

The Messaging Solution For Your Business

Connect with customers on their most used and favorite channels

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Mobile phone displays Quiq business messaging conversation
Mobile phone displays Quiq business messaging conversation

All Digital Engagement Channels in a Single Messaging Platform

Give customers the power to reach you on their terms

Quiq Business Messaging Platform

Agent Console

Messaging Channels

Web Chat

Agent Console

Messaging Channels

Web Chat

SMS Text Messaging
Apple Business Chat Quiq Messaging
Facebook Messenger Business Messaging
Twitter Customer Messaging
Web Chat Customer Messaging
Outbound SMS Text Messaging
Phone Call to Text IVR Customer Messaging
In-App Text Messaging
Kik Messenger Business Messaging
See More
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Gartner

New Report: Top Use Cases and Benefits of Consumer Messaging

Gartner report shows how companies can expand their reach and increase engagement with consumer messaging.

Read Report

Why Engage Customers via Messaging?

Consumer’s 1st Choice

Stellar Customer Experience

Achieve Immediate ROI

Consumers are busy. Let them start a conversation with you on their preferred and most convenient channel – text messaging!

66% of consumers prefer mobile messaging for contacting a company, not to mention it receives the highest CSAT scores too.

Move from voice calls to messaging. Agents can handle one phone call at a time versus 8 or more simultaneous messaging conversations.

Learn More

Why Engage Customers via Messaging?

Consumer’s 1st Choice

Consumers are busy. Let them start a conversation with you on their preferred and most convenient channel – text messaging!

Stellar Customer Experience

66% of consumers prefer mobile messaging for contacting a company, not to mention it receives the highest CSAT scores too.

Achieve Immediate ROI

Move from voice calls to messaging. Agents can handle one phone call at a time versus 8 or more simultaneous messaging conversations.

Learn More

Working Together With Innovative Brands

Our clients are defining the new customer service standard in their industry

Quiq Messaging Scales to Easily Fit Your Business

Our experienced team has developed a powerful platform with enterprise-class capabilities that scales with any size business.

Quiq business messaging agent workspace displayed on computer desktop
Adaptive Response Timer
Adaptive Response Timer
Conversations prioritized for agents automatically based on the customer's engagement level.
Adaptive Response Timer
Contact Center Ready
Simple but sophisticated controls for contact centers including routing and queueing rules.
Adaptive Response Timer
Multi-Conversation Interface
An intuitive user interface allows agents to handle multiple simultaneous conversations.
Adaptive Response Timer
Extensible UI
Easily display and update data from internal systems and perform automatic lookups based upon customer messages.
Adaptive Response Timer
Collaborate & Transfer
Agents can collaborate with or transfer a conversation to another agent or manager.
Quiq business messaging agent workspace displayed on computer desktop
Adaptive Response Timer
Adaptive Response Timer
Conversations prioritized for the agents automatically based on the customer's engagement level.
Adaptive Response Timer
Contact Center Ready
Simple but sophisticated controls for contact centers including routing and queueing rules.
Adaptive Response Timer
Multi-Conversation Interface
An intuitive user interface allows agents to handle multiple simultaneous conversations.
Adaptive Response Timer
Extensible UI
Easily display and update data from internal systems and perform automatic lookups based upon customer messages.
Adaptive Response Timer
Collaborate & Transfer
Agents can collaborate with or transfer a conversation to another agent or manager.

Delight customers and grow revenue with Quiq business messaging!