ROI Calculator2018-10-01T11:00:51+00:00
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The ROI of Messaging

Would you like to see the return you could get from adding Quiq Messaging to your contact center?

For best results, you’ll need your call volume and number of agents.
If you’re an eCommerce site, you’ll want to have your web traffic – with an estimate of web v. mobile traffic, margin, and average cart value available.

Quiq clients who have implemented messaging have realized

  • 13-31% shift in phone calls to messaging
  • Improved customer experiences
  • 5-8% ppts increase in customer satisfaction scores
  • 28-35% worktime reductions

Let’s take a look at your potential ROI!


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