Rich Communication Services

Messaging should be like dessert – the richer, the better. Rich Communication Services (RCS) or rich messaging, is an entirely new way to interact with your customers on the channels they already prefer. Share interactive media like images, interactive cards, emojis, gifs, and make secure purchases with rich messaging.

SELECTING A PRODUCT IN
APPLE BUSINESS CHAT

apple business chat list picker quiq reply

BUTTON CALL TO ACTION IN
GOOGLE RBM/RCS

Call to action buttons in rich messaging Google RBM

Be Engaging

Enhance your conversations by including images and videos to create compelling content for your brand. Make it easy for consumers to respond with a carousel or buttons.

Complete transactions via rich messaging on Apple Business Chat and Google RBM

Complete Transactions

RCS enables your customers to make purchases just by pressing a button in the conversation. By using Apple Pay or Google Pay, you provide an easy and secure way to complete transactions.

Schedule Appointments

Rich Communication Services make setting up appointments easy by suggesting time slots. Customers can pick a time that works for them with a simple tap and have it added to their own calendar as well.

Use rich messaging to schedule appointments
Make the interaction easy with rich messaging

Make It Easy

Quiq Replies are special messages employees can send to customers to provide suggested responses and actions as buttons. It’s a simple way to reduce friction and confusion for customers and allow them to easily respond with a tap of a button.

Get Discovered

Your customers are already searching for you. Adding Apple Business Chat makes contacting your brand just a tap away with a “Message” button to your Spotlight, Safari, Siri or Maps search result. RCS business messaging makes increased discoverability a reality for your brand.

Get discovered more easily with rich messaging
Rich messaging supports augmented reality

Augmented Reality

Increase sales by helping customers envision your products in their world. Create a unique and engaging experience by sending Augmented Reality messages on iOS devices.

Cross-Channel Rich Messaging

Every messaging channel has different types of rich messages and message formats. Developing and testing rich messages for all channels could be a huge effort.  Don’t worry, Quiq has solved this problem for you!  Quiq automatically transforms messages into the right format for each channel, so you can support one or all channels with the same effort.  And, if you want to send native messages, Quiq is flexible and allows that too.

RICH MENU IN FACEBOOK MESSENGER
RICH MENU IN WEB CHAT
RICH MENU IN APPLE BUSINESS CHAT
RICH MENU IN SMS

For more information on cross-channel development, see https://developers.goquiq.com and click on Rich Messaging.

Up-leveling Plain Text Messaging

Even on SMS, Quiq can help you communicate richly. Quiq automatically transforms rich messages sent on plain text channels with a seamless transition to RCS business content hosted in a browser.

LEFT: RICH CARD IN GOOGLE RBM/RCS WHICH NATIVELY SUPPORTS RICH MESSAGING
RIGHT: THE SAME RICH CARD IN SMS – CLICKING LINK OPENS RICH CARD IN BROWSER

Discover the Power of Rich Messaging

With Quiq, your messages aren’t limited to text alone. We make it easy to connect with customers in dynamic and engaging ways, so the conversation never falls flat. The end result is increased customer satisfaction and more conversions. When you’re ready to discover the potential of rich messaging for your brand, try out a self-serve demo today.- this paragraph is approved

TRY IT OUT