Allow customers to message with your brand without leaving your app. Keep them active and engaged, right where they are. Increase purchase conversions with in-app messaging to help with pre-sales questions. Reduce inbound calls and emails with seamless in-app communication.
In-App messaging made easy
Quiq provides the convenience of text messaging within your app without the work of building it out yourself. Quiq integrates seamlessly into your app, extending your brand experience to your customer’s connected lifestyle. Whether your app is Native, Hybrid or Web, Quiq Messaging can be incorporated easily.
In-App messaging built for the contact center
In-App messaging fits right into Quiq’s multichannel messaging platform alongside other channels. You’ll get the full power of Quiq’s enterprise-class asynchronous messaging engine for in-app communications, including:
- Conversation orchestration across bots, human agents or both
- Send and receive images, videos, and emojis
- Real-time operational dashboards allow managers to understand and tune performance
- Extensible UI brings internal system data alive in the agent experience