Business SMS Software – In-App Text Messaging For Business | Quiq 2018-06-05T12:53:07+00:00

In App Messaging For Business

Foster customer loyalty by delivering an exceptional in-app customer experience

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Help customers from right within your app

Quiq in-app messaging icon on computer and pop-up window demonstrating simplicity

We all like to hang with our tribe. If you’ve got customers who are using your app, then you’ve found yours, and they are active and engaged. Keep them that way by giving them an in-app experience that cultivates a lasting and meaningful relationship.

In-app messaging is the ideal way to help your captive audience with sales and service questions. Studies show that 78% of consumers use mobile apps for customer service issues such as billing, accounts status, and updates. Quiq’s messaging solution integrates seamlessly into your app, extending your brand experience to your customer’s mobile lifestyle.

Easy to implement messaging within your app

Quiq Messaging provides the convenience of text messaging within your app without the work of building it out yourself. Let us take care of the ability to message customer service so you can focus on your customer.

Request a demo

Easy to implement messaging in your app

Quiq Messaging adds the convenience of text messaging to your app without the work of building it out. Let us take care of the text messaging solution so you can focus on your customer.

Request a demo

We just purchased and implemented Quiq. Easiest implementation of a new functionality we have done, simple and fast. The Quiq team is so helpful, responsive, and proactive.

Vice President, Customer Relations

Don’t just communicate – connect

Quiq in-app icon on computer and pop-up window demonstrating simplicity

Allow customers to engage with your brand without leaving your app

  • Offer customers one-click access from mobile to your company
  • Drive sales conversions with in-app access to help with pre-sales questions
  • Reduce inbound calls and emails with always available customer service

Allow customers to engage with your brand without leaving your app

  • Offer customers one-click access from mobile to your company
  • Drive sales conversions with in-app access to help with pre-sales questions
  • Reduce inbound calls and emails with always available customer service
Quiq in-app icon on computer and pop-up window demonstrating simplicity

Elevate the customer experience with every conversation

  • Customers and agents can easily view past conversations
  • Conversations re-start right where they left off
  • Customers and agents can share images, videos, and emojis

Highly responsive customer experience guaranteed

  • Multiple conversations automatically prioritized
  • Engagement level based on customer’s cadence
  • Visual cues alert agent when conversation needs attention
Quiq Web Chat windows on desktop computer demonstrate unique and powerful functionality

Elevate the customer experience with every conversation

  • Customers and agents can easily view past conversations
  • Conversations re-start right where they left off
  • Customers and agents can share images, videos, and emojis
Quiq Web Chat windows on desktop computer demonstrate unique and powerful functionality

Highly responsive customer experience guaranteed

  • Multiple conversations automatically prioritized
  • Engagement level based on customer’s cadence
  • Visual cues alert agent when conversation needs attention
In-App Quiq Product Console Text Messaging Business Agent Desktop Customer Experience Platform

Powerful capabilities

  • Queuing, transfer, collaboration, and SLAs standard
  • Establish routing rules to deliver conversations to the right team
  • Set response time goals to meet specific objectives

Powerful capabilities

  • Queuing, transfer, collaboration, and SLAs standard
  • Establish routing rules to deliver conversations to the right team
  • Set response time goals to meet specific objectives
In-App Quiq Product Console Text Messaging Business Agent Desktop Customer Experience Platform

Valuable insights at manager’s fingertips

  • Real-time dashboard of current load, wait times
  • Observe, collaborate on, or join active customer conversations
  • Understand current and historical trends with detailed reporting

Valuable insights at manager’s fingertips

  • Real-time dashboard of current load, wait times
  • Observe, collaborate on, or join active customer conversations
  • Understand current and historical trends with detailed reporting

Connect with your customers within your own app

Request a Demo