Business Messaging – Facebook Messenger for Business | Quiq2018-08-09T12:41:29+00:00

Facebook Messenger For Business

Build tighter social relationships with customers

Try it. Message on.

Meet your customers where they already are

Facebook Messenger has open rates as high as 90 percent

Did you know 1.3 billion people use Facebook Messenger every month? Every day your customers are connecting with family and friends on Messenger. Quiq allows you to join their ecosystem in a natural, intuitive way.

Did you know over 2 billion messages are already exchanged between consumers and businesses? In fact, 67% of companies believe social customer service is one of the most pressing short-term priorities for the contact center. Maybe it is time to join the conversation?

Easily engage your audience through Facebook Messenger

Quiq combines the power of technology with the social experience. Businesses are already using Facebook Messenger to have meaningful conversations with their customers. With Quiq, you can enable conversations to happen whenever your customers want on a platform that feels personal and secure to them.

Quiq combines the power of technology with the social experience. Businesses are already using Facebook Messenger to have meaningful conversations with their customers. With Quiq, you can enable conversations to happen whenever your customers want on a platform that feels personal and secure to them.

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Certain people like to communicate via specific channels and with Quiq Messaging, we are able to serve more people in the manner in which they want to engage. That’s a big win for our customers and us.

Vice President, Customer Relations

Not just content, it’s context

Facebook Messenger happy face notification icon

Customers can initiate conversations on social

  • Always on, always open company engagement
  • Customers control how and when to interact with your brand
  • Excellent gateway for pre-sales and post-purchase service

Facebook Messenger happy face notification icon

Customers can initiate conversations on social

  • Always on, always open company engagement
  • Customers control how and when to interact with your brand
  • Excellent gateway for pre-sales and post-purchase service

Facebook Messenger channel targeting icon

Drive inbound conversations and conversions

  • Visitors can initiate conversations from your Facebook page, ads, and app
  • Real-time, relevant conversations drive new sales
  • Facebook ad call to action starts a conversation directly with an agent

Facebook Messenger channel targeting icon

Drive inbound conversations and conversions

  • Visitors can initiate conversations from your Facebook page, ads, and app
  • Real-time, relevant conversations drive new sales
  • Facebook ad call to action starts a conversation directly with an agent

Facebook Messenger Thumbs Up Icon

Ads make it easy to connect

  • Enable Messaging on ads to catapult customer relationships
  • Make suggestions, encourage purchases, and offer support
  • Build messaging experiences to drive business outcomes

Facebook Messenger Thumbs Up Icon

Ads make it easy to connect

  • Enable messaging on ads to catapult customer relationships
  • Make suggestions, encourage purchases, and offer support
  • Build messaging experiences to drive business outcomes

Facebook Messenger is scalable and flexible icon

Scalable, flexible, and efficient

  • Single, unified, easy-to-use interface for your employees
  • Customer conversation history at your fingertips
  • Show internal information alongside conversations

Facebook Messenger is powerful like lightening bolt icon

Powerful capabilities

  • Messages captured and automatically prioritized
  • Queuing, transfer, collaboration, and SLA standard
  • Establish routing rules to deliver conversations to the right team
Facebook Messenger makes it easy to connect with your marketing efforts

Facebook Messenger is scalable and flexible icon

Scalable, flexible, and efficient

  • Single, unified, easy-to-use interface for your employees
  • Customer conversation history at your fingertips
  • Show internal information alongside conversations
Facebook Messenger makes it easy to connect with your marketing efforts

Facebook Messenger is powerful like lightening bolt icon

Powerful capabilities

  • Messages captured and automatically prioritized
  • Queuing, transfer, collaboration, and SLA standard
  • Establish routing rules to deliver conversations to the right team

The ease for the visitor as well as our team is what I enjoy most about working with Quiq. Plus, the Quiq team is always available should we have a question… I am nothing but extremely happy with the program and the Quiq team.

Alex T.