With hundreds of years experience building software for customer service, our team has learned (sometimes the hard way) how to build and deliver solutions for enterprise customers.
Mobile and Messaging have changed the way people communicate and AI will change how computers “think”. This has created the perfect opportunity to combine our prior enterprise experience with the latest technologies to build a great company.
We appreciate that customer service agents and managers have a difficult, often thankless job. Our mission is to build great software that is intuitive and powerful, improving the jobs of managers and agents. We strive to exemplify great customer support in every interaction and to exceed the expectations of our customers, who are themselves experts of customer service and thus have the highest standards.