Watch this short video to see how Brinks launched its digital transformation. This home security company has changed its business with chat and text messaging.
Messaging for home security company Brinks Home Security make headlines in ZDnet. Read the article to learn how Brinks makes home security more convenient.
Smith Thompson can easily handle multiple customers with messaging. Read how Quiq's messaging platform has streamlined customer engagement.
Realizing that students weren’t reading their emails, the school looked for alternative ways to reach their students beyond the email, phone calls, and auto-dialer they typically employed. A pilot with Quiq to test text messaging students was launched in June and the school isn’t looking back.
Customer service can improve by combining business messaging and bots.
In this post, we’ll take a look at chatbots and how they are playing an increasingly important role in eCommerce. We’ll then dive into the ways that businesses can use bots across all channels.
Quiq Messaging helps TodayTix meet the needs of their customers by opening communications through the messaging channels customers find most convenient.
Tailored Brands prides itself as a brand that provides a personal, convenient, one-of-a-kind shopping experience. When the company wanted to complement its compelling products, it added the text messaging channel to augment its already world-class service. Q: What caused you to consider deploying a messaging solution for your brands? A: As we look at how people communicate in general, the [...]
Brinks Home Security's Messaging Channel is a differentiator for the this Texas based company. Learn how Brinks uses messaging to connect with customers.
Same Excellent Customer Service, Awesome New Channel Warners' Stellian has been providing families in the St. Paul and Minneapolis, Minnesota areas quality appliances with exceptional service and value since 1954. As a family-owned business, they take pride in their knowledgeable staff and expert technicians because they know those factors contribute to excellent customer service like no other. [...]