Apple Business Chat Now Supported by Quiq

Today, consumers prefer messaging over any other form of communication and a lot of companies have had to sit up and take notice, as mobile browsing and chat interactions continue to grow and overtake traditional channels. Now, Apple is making it easier for consumers to engage with businesses from their iPhone or iPad, and continue the conversation from any Apple device including [...]

Creditunions.com: 7 Strategies to Support Self-Service

Read Article Loan processing velocity, abandonment reduction and expired application rescues; collection prompts including repayment and delinquency; and contact center enhancement are areas text messaging helps credit unions spur member activity and interaction. Think Quiq! Get the Blog in Email

Driving Credit Union Messaging Adoption: What Works?

Read Article Loan processing velocity, abandonment reduction and expired application rescues; collection prompts including repayment and delinquency; and contact center enhancement are areas text messaging helps credit unions spur member activity and interaction. Think Quiq! Get the Blog in Email

How Messaging Transforms Customer Service And Support: A Visit With Bozeman Startup Quiq

Read Article Shep Hyken is a customer service and experience expert, keynote speaker and New York Times and Wall Street Journal, bestselling author. Recently, Shep shared why he thinks some brands have decoded how to connect with their customers. Read the Forbes article to hear Shep Hyken's recommendation on using messaging to increase customer satisfaction. [...]

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