Watch this short video to see how Brinks launched its digital transformation. This home security company has changed its business with chat and text messaging.
Messaging for home security company Brinks Home Security make headlines in ZDnet. Read the article to learn how Brinks makes home security more convenient.
Smith Thompson can easily handle multiple customers with messaging. Read how Quiq's messaging platform has streamlined customer engagement.
Chatbots deliver results across a variety of industries. From retail to travel, chatbots are there to help improve the customer experience, acting as the always-on, always-ready assistants your customers want. Consumers are interacting with chatbots more often, even if they don't know they are engaging with a chatbot. Read our infographic below to discover why 80% of businesses will utilize some form of chatbot [...]
While business text messaging for some industries, like retail, have already reached a point where it's required, business text messaging for credit unions is still gaining momentum. Learn why so many credit unions are turning to the messaging channel.
Realizing that students weren’t reading their emails, the school looked for alternative ways to reach their students beyond the email, phone calls, and auto-dialer they typically employed. A pilot with Quiq to test text messaging students was launched in June and the school isn’t looking back.
Customers want to communicate however they want, whenever they want. In this post, we’ll take a look at 6 of the best reasons companies benefit from a business text messaging service.
Rich messaging, aside from providing a more modern messaging experience, has the power to change the expectations of your customers. In this post, we’ll look at 5 ways rich messaging is transforming customer expectations for customer service.
Customer service can improve by combining business messaging and bots.
In this post, we’ll take a look at chatbots and how they are playing an increasingly important role in eCommerce. We’ll then dive into the ways that businesses can use bots across all channels.