Quiq Messaging helps TodayTix meet the needs of their customers by opening communications through the messaging channels customers find most convenient.
Tailored Brands prides itself as a brand that provides a personal, convenient, one-of-a-kind shopping experience. When the company wanted to complement its compelling products, it added the text messaging channel to augment its already world-class service. Q: What caused you to consider deploying a messaging solution for your brands? A: As we look at how people communicate in general, the dominant channel [...]
Brinks has always been one of the most widely recognized brands in its market space, known for their dedication to security and protection. Brinks Home Security was recently ranked #1 in Customer Satisfaction with Home Security Systems by J.D. Power, and with over 1 million subscribers, Brinks is one of the largest and most trusted home and commercial security companies in the [...]
Same Excellent Customer Service, Awesome New Channel Warners' Stellian has been providing families in the St. Paul and Minneapolis, Minnesota areas quality appliances with exceptional service and value since 1954. As a family-owned business, they take pride in their knowledgeable staff and expert technicians because they know those factors contribute to excellent customer service like no other. Warners' Stellian [...]
While conversion rates are more traditionally tied to eCommerce sites, it’s a metric that every company cares about. A conversion can mean different things for different companies. Websites can measure conversions by the number of visits, form fills, subscriptions or, more commonly the number of sales made. The goal you’re measuring can be a macro goal, like requesting a demo or [...]
Businesses are constantly looking for the next technology that is going to improve and expand the narrative of the conversation, facilitate high-quality customer interactions, and give them an edge over their competitors. That's why more and more businesses are increasingly turning to messaging and rich messaging.
With the growth of online and mobile sales, Pier 1 decided to update their traditional email and phone channels with live chat and text messaging.
To Insikt, being customer-obsessed means placing trust at the center of the relationship between its customers and its services. The company was founded in 2014 with a mission to provide economic justice for Americans who have little to no credit history but need access to capital for both ordinary and extraordinary circumstances. Now its white label lending platform, Lendify, which was [...]
Read Article Loan processing velocity, abandonment reduction and expired application rescues; collection prompts including repayment and delinquency; and contact center enhancement are areas text messaging helps credit unions spur member activity and interaction. Think Quiq! Get the Blog in Email