CALL TO TEXT CONVERSION
Customers Don’t Always Have Time To Call
Convert Phone Calls to Text Messages
Some say call deflection like it’s a bad thing. At Quiq, we think giving your customers a more convenient way to connect is a good thing! Integrating Quiq Messaging with your IVR gives callers the choice to text instead so they can go on with their busy lives.
Lower Cost, Higher Satisfaction
With Business Messaging your customers can get help at their moment of need, while they go about their day. They’ll be happier and you’ll be more efficient when your agents serve many customers at once instead of just one phone call. Lower cost, higher customer satisfaction is just that simple.